At The Washington Protocol, we value the input and opinions of our readers. Your feedback is essential for us to continuously improve our reporting and serve our audience better. This Actionable Feedback Policy outlines how we handle and respond to the feedback we receive.
Types of Feedback
We welcome feedback on various aspects, including but not limited to:
- Factual inaccuracies
- Editorial decisions
- Technical issues
- User experience
How to Provide Feedback
Feedback can be submitted through the following channels:
- Email: feedback@thewashingtonprotocol.com
- Contact Form: Accessible on our Contact Us page
- Social Media: Direct messages or mentions on our official social media accounts
Response Time
We aim to acknowledge all feedback within 48 hours and provide a more detailed response, if necessary, within one week.
Actionable Steps
Upon receiving feedback, we take the following steps:
- Review: All feedback is reviewed by our editorial team.
- Verification: For factual inaccuracies or editorial concerns, we verify the information with our internal guidelines and multiple sources.
- Action: Necessary changes are made to the content, or technical issues are resolved.
- Communication: We inform the reader about the actions taken or provide an explanation if no action is deemed necessary.
Transparency
If a correction is made to an article due to factual inaccuracies, a note will be added at the end of the article indicating the change.
Contact
For any questions or concerns about our Actionable Feedback Policy, please feel free to contact us.
